Terms + Conditions

Pure + Good provides service to you subject to the following conditions. When visiting and/or shopping this site, you understand and agree to these conditions. Please read them carefully. By accessing this site or any other website(s) owned and/or operated by Pure + Good, LLC, you represent, warrant, understand and agree: (1) to accept, comply with, and be bound by these Terms; (2) that you have the right, authority, and capacity to abide by these Terms; (3) to comply with all applicable laws, rules and regulations concerning your access to and use of the services; and (4) you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or another applicable jurisdiction. Certain services may be subject to additional terms, guidelines or rules, which will be available in conjunction with those relevant services, and those additional terms will become part of these Terms when you use those services. Pure + Good reserves the right to modify these Terms and Conditions at any time without notice.


Please visit our Privacy Policy page on this site, which governs your visit to this site, to understand our practices


All content found on this site such as text, images, graphics, logos, button icons, video, audio, and digital downloads are the property of True Hue and is protected by international copyright laws. The entirety of this site is the exclusive property of Pure + Good with copyright authorship for this collection by Pure + Good, and protected by international copyright laws. Any content from sites owned and/or operated by Pure + Good, LLC may not be used, copied, or repurposed by unauthorized resellers (retailers who do not have a Pure + Good wholesale account/contract) or for use on third party sites. All software used on Pure + Good sites are the property of Pure + Good or its software suppliers and is protected by U.S. and international copyright laws.


Pure + Good's trademarks and trade dress may not be used in connection with any products or services that are not Pure + Good's,  in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Pure + Good. Any other trademarks found on this site that are not owned by Pure + Good are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Pure + Good.

License And Site Access

Pure + Good grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Pure + Good. This license doesn’t include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Pure + Good. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pure + Good without express written consent. You may not use any meta tags or any other “hidden text” utilizing Pure + Good's name or trademarks without express written consent of Pure + Good. Any unauthorized use terminates the permission or license granted to you by Pure + Good. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Pure + Good so long as the link does not portray Pure + Good or our products in a false, misleading, derogatory, or otherwise offensive matter. You may not use and Pure + Good logo or other proprietary graphic or trademark without express written permission by Pure + Good.

Member Account Information

By using this site, you are responsible for maintaining and confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.


All products purchased from Pure + Good are made in accordance with a shipping contract. The risk of loss and title for such items purchased passes to you upon our delivery to the carrier.

Product Information

Pure + Good makes efforts to be as accurate as possible, but doesn’t warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Product colors may appear differently depending on your screen/monitor and therefore may not be accurate. If a product purchased from Pure + Good is not as described, your solution would be to return the product(s) in an unused condition.

Applicable Law

By visiting Pure + Good, you understand and agree that the laws of the state of Minnesota, USA, without regard to principles of conflict of laws, will govern these conditions of use and any dispute of any sort that might arise between you and Pure + Good.


Disputes pertaining in any way to your visit to Pure + Good or to products you have purchased through Pure + Good shall be submitted to confidential arbitration in Minnesota, USA, except that, to the extent you have in any manner violated or threatened to violate Pure + Good's intellectual property rights, Pure + Good may seek injunctive or other appropriate relief in any state or federal court in the state of Minnesota, USA, and you consent to exclusive jurisdiction and venue in such courts. Pure + Good reserves the right to make changes to our site, policies, Terms and Conditions of Use at any time. Any access or use of the services by you after the changes go into effect shall constitute and be deemed your agreement to these terms. If you do not wish to be bound by these terms, do not use or access any part of the services.

Mobile Terms of Service

The Pure + Good mobile message service (the "Service") is operated by Pure + Good (“Pure + Good”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Pure + Good’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pure + Good through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pure + Good. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18449371419 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pure + Good mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18449371419 or email susie@pureandgoodpet.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


Any questions regarding any of our policies can be directed to our contact page or emailed to us directly at susie@pureandgoodpet.com

Pure + Good

2315 Louisiana Ave N

Golden Valley, MN 55427